Microsoft outlook 2016 add email account free download.How to set up an Internet email account in Outlook 2013 or 2016

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Open Outlook and select File > Add Account. If you haven’t launched Outlook before, you’ll see a welcome screen. Enter your email address and select Connect. Open Outlook. Type in your email address, then select Connect. Type in your password and select OK. If you want.
 
 

Microsoft outlook 2016 add email account free download

 

I have 2 email accounts from my Internet server. On my old laptop, they’re both set up in Outlook and both work as they should, send and receive. I can not set up my second email account. I can not get to Step 5. Once I’m done with Step 4, I get a different screen. It gives me 6 options to choose from like Yahoo, Office , pop and imap. And a message to contact my email server for troubleshooting because something went wrong. Just spent an hour with a tech shadowing my computer.

No luck. Couldn’t figure it out. We’ve been trying the imap option. I did try the pop version and was able to set up the account, but it wouldn’t receive email, so I deleted it. Everytime after I complete up to Step 4, Outlook adds another folder to the left side of the screen that shows my email address. Literally dozens of folders with the email address after all the unsuccessful attempts. The tech at Telus has verified there is nothing wrong with my second email address from their viewpoint.

On my old laptop, both my email addresses would drop into my Inbox. I’d like to have it work the same way on my new computer. I’ve been using these email addresses for 20 years. I’d rather not quit on the one that won’t set up on my new laptop. This thread is locked.

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Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. The steps in that article are similar to the Telus set up. I can get through the first 4 steps: go to file, account settings, click new.

I do not get an “add new account dialog box”. That is the missing step that I can not get to. Here’s what happens after Step 4, add new:. And yes I know the correct password, confirmed it with my Internet provider’s tech. It’s the same password as my other email address that is working correctly on Outlook.

Clicking retry brings me back to the same message. If I click account type, it brings me to the same screen as if I’d chosen the advanced option in the screen print above:.

The settings are all how they should be according to the Telus instructions. I click Next and see this asking for the password again:. So it’s just circling around when all I really want is to get to that new account dialog box in Step 5. I tried the Exchange button above even though I had no idea what that is.

All it did was ask me for my password, spin about, ask for the password again, then again, until I closed the screen. Again, I had a Tech shadow my computer for about an hour trying different things and he suggested I check with Microsoft. So here I am. Any suggestions on how I can get around the above and get to the dialog box I need? We appreciate your response. Although you have already verified with your service provider that your credentials are correct, we recommend that you try to verify with them if the incoming and outgoing mail servers are correct as well.

Another option that we have is to repair Outlook. Kindly follow the steps below:. Choose where you want to search below Search Search the Community.

Just bought a new laptop. Old one had Windows 7. New one Windows I use MS Office The email that I use most often I have set up on my new laptop. Everything works just fine. I have my old laptop but haven’t opened up Outlook since installing it on my new laptop. Any suggestions? I have the same question Report abuse. Details required :. Cancel Submit. John Vil Microsoft Agent. Hello Cheryl, To setup Outlook with your second email account, kindly check this article and go through the section Manually set up Internet email.

How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to John Vil’s post on December 10, Hi John. Here’s what happens after Step 4, add new: I type in my email address and click connect. And then it asks for my password: And yes I know the correct password, confirmed it with my Internet provider’s tech.

Then I get this screen: Clicking retry brings me back to the same message. If I click account type, it brings me to the same screen as if I’d chosen the advanced option in the screen print above: If I choose IMAP, I see this screen: The settings are all how they should be according to the Telus instructions. I click Next and see this asking for the password again: And then I get this screen again about how something went wrong: So it’s just circling around when all I really want is to get to that new account dialog box in Step 5.

In reply to CherylZC’s post on December 10, Kindly follow the steps below: Go to Control Panel. From Category view , under Programs , select Uninstall a program. Right-click the Microsoft Office and select the Change button. Let us know how it goes. This site in other languages x.

 

Create an Outlook profile

 
In the Password box, type your new password. Clear instructions. Incorrect instructions. Add a new profile. Using a supported version gives you full access to your Microsoft personal email account, which includes access to your email, calendar, and contacts. Outlook adds and then connects to the new email account.